1. How do I place an order?

Once you have added an item to your basket, you will be able to review the contents of the basket. To alter the quantity of a product, type the new figure in the relevant text box then select the 'Update Basket' button to refresh the contents of your basket. To remove a product from your basket, highlight the product and click the 'Remove' button. If you wish to proceed to the Checkout and Alternatively, you may continue shopping.

2. How do I complete my order?

Once you are happy with your selection of titles click the 'go to checkout' button.
If you are a school or large institution you can choose to pay by invoice rather than credit card. To acivate this option, simply tick the appropriate box on the registration page. Please note that you can shop with a credit card immediately, but that it takes 2 working days to process your application the first time you ask to pay by invoice.

3. How quickly will my order arrive?

The majority of orders are processed and despatched within 2-3 working day of receiving the order, as only those items that are currently in stock can be ordered from the site (any product that is out of stock is displayed as such on the web site).

4. How safe are my details?

All the data that you send through, including your credit/debit card number and name and address, is encrypted and converted into code before it is transmitted across the Internet. OneStopEducation.co.uk is fully comitted to the security of your data.

5. Who do I contact if I have a question about my order?

If you have any queries with an order that you have placed with OneStopEducation.co.uk you can contact customer services using the details below: